Call (480) 420-0882 To make payment prior to your appointment. Instructions on how to proceed: 1. Click the green button that states 'Enter Waiting Room' directly to your right. Please visit help.vsee.com or call (650) 614-1746. VSee support staff hours are from 6AM-6PM PT (Mon-Fri). Close × Waiting Room Notifications. How We Compare to VSee HIPAA Video provides a full-featured, easy-to-use telehealth platform with professional customer support. Our streaming technology was developed to maintain high quality video and audio, even with limited bandwidth, to minimize stops and starts. Optum National Telemedicine Call Center - 1-844-852-9225. Support hours are from 7AM-9PM CT (Mon-Fri) and 8AM-7PM CT (Sat-Sun).
- Last updated: Jun 2, 2020 by {person_name}
Create a Provider (Step By Step Guide)
1. Admin panel > Users > New provider.
2. Under Subtype, choose accordingly then click Next.
- Licensed Service Provider: Health Practitioner who will do actual consultation with a patient or client.
- Customer Service Representative: Could be a nurse or clinic staff who will not conduct actual consultations.
- Remote Medic: Could be a nurse or clinic staff who is physically present to assist the patient do the virtual visit. This is only available for clinics that are using remote medic or nurse-assisted workflow.
3. Under Demographics, fill in the required fields. Note that only the First Name and Last Name fields may be displayed to patients. From hereon, you may opt to skip the optional fields and fill them out later.
4. Under License, below fields may require input. No fields under this section will be displayed to patients.
- Specialties: Leave 'Default' as value.
- States Serviced: 'All Locations' is the default value. This field is extremely important if your clinic has State-mapping feature where only providers who service the patient's chosen location will be notified and will be able to see the patient. Please contact help@vsee.com for any questions or assistance.
5. Under Profile, you can choose to fill out Bio and upload a photo of the provider. These two will be displayed to patients.
6. Lastly under Assignment, you can select the rooms where you want to assign the user. You may skip this step if you haven't created the room yet. You can assign later while creating the room.
7. Click Save.
The user account is now created! Do not forget to assign to a room if you have not done yet. The user will be sent a welcome email informing them about their login details.
How to stop frozen app on mac. To see your provider online, you need to install VSee, a video application.
You'll need to install VSee before your session can begin. Installation is easy and takes about a minute.
Have you installed VSee?
Installation Instructions
Please follow the following instructions to download and install VSee.
If you have any technical issue, please visit our FAQ page
Vsee Customer Support
You will need a webcam and a microphone or headset for your video conference.
Run Audio & Video Setup
You may be prompted with some security warnings. Please proceed if prompted.
Setup Instructions
2 Verify your video is working properly, then click OK
Vsee Helpdesk
3 After Video Test is complete, you may close this page to proceed with your video consultation.
If you have any technical issues, please visit our FAQ page
Download